Category Archives: Communication

3 Ways Leaders Can Give Better Feedback

Constructive feedback is invaluable. But it's not always viewed that way by those receiving it – and especially not when it's thoughtlessly delivered. Whether it's a hurtful throw-away comment or an informational overload, it's easy for leaders to come across as anything but helpful. So how can we create a culture where feedback is not only embra…  

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Personal Leadership Skills: Empathy

Everybody needs certain soft skills to relate effectively to those around them. Razor-sharp financial acumen and problem-solving capabilities are what equip people to excel, it’s true, but it’s tough to lead others when you can’t see things from their perspectives. Empathy is the ability to put yourself in others' shoes, adopt their points…  

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Organizational Silos: When is it time to “Defragment”?

Theoretically and historically, organizations fall into one of several types; functional, divisional, or matrix structures, to name a few. Scientific management has shaped how we approach the division of labor, and it has some undeniable premises—regardless of the bad rap it gets. One of those problems, of course, is organizational silos. …  

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