These are some examples of the work we are doing for our clients.
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In the summer of 2015, Time To Grow Global was asked to redesign Millicom’s Performance Management process.
As part of Investment AB Kinnevik, a leading Swedish entrepreneurial investment group, Millicom originated as one of the earliest pioneers in commercial mobile telephony 25 years ago. Having grown their revenues to US$6.7 billion they are now uniquely positioned in frontier and emerging markets between the high growth sectors of mobile, social and content.
Michel Koppen, Millicom’s VP of HR leading the project stated:
“As an organization, we owe it to our stakeholders to implement a solid and agile performance management process that will support our current needs and help us anticipate our future needs as well. More than ever we need to make our mission to lead the adoption of a digital lifestyle in our markets a reality. This means that in the 2016 PM process, behavior and output will be considered as equally important. Both competence and results will be measured. Furthermore, we will need to pay extra attention to ensuring that goals at all levels are aligned with each other, from the CEO to our frontline.”
The newly designed approach is founded on the firm belief that Millicom can grow when the growth of business and the growth of people come together. The new Millicom Performance Management approach has been based upon a thorough stakeholder need analysis and a benchmark of state of the art performance management practices. We drew inspiration from such cutting-edge companies as Adobe, Microsoft, and Deloitte.
This result is a dialogue-based process that uses regular check-ins as ‘touch-base’ moments between employees and their manager.
We established a way of working for goal setting and goal accomplishment where output is the only criterion. As opposed to activity based ways measuring.
We delivered, in English, French and Spanish, a fully documented approach consisting of manuals, templates, forms, and process descriptions. Part of our deliverable was a full Train the Trainer program for all country HR-managers and Performance managers.
Due to a full stakeholder engagement and an active support of the CEO, we managed to design and implement the solution in a record time of six month. As technology platform Millicom chose Cornerstone with whom we teamed up with during the different deployment steps.
IKEA is a fast growing global home furnishing retailer with a unique formula. Since 2002 Time To Grow Global has worked together with IKEA Netherlands as well as Inter IKEA Systems as a trusted partner in the area of Organizational Development, Leadership Development and workshop facilitation. We have been facilitating the development of the organization in such a way that IKEA’s expansion in the Netherlands during the past decade could go hand in hand with a firm foundation in the IKEA values. Here are some recent examples of the way Time To Grow Global has helped.
Since early 2016 we have been providing Change Management for the Customer Contact Center in Groningen. As part of a global pilot for a new organizational set-up as well as a brand new contact method the CSC is undertaking a three-dimensional change. Our support ranges from the design of the change approach, workshop facilitation as well as policy design and support the co-worker council process.
For years we provided a large number of training courses in the fields of management and leadership for team managers and management team members in order to fill in their roles optimally. Topics range of communication skills, influence, result-oriented to personal leadership and change management.
More recently we help IKEA Netherlands to build a leadership curriculum based on the principles of Self-managed learning and delivered through Train the Trainer.
The assessment centers we carry out for IKEA are fully developed customized and seamlessly to the performance management cycle. It involves assessments for identifying potential, developmental need as well as career support.
For all kinds of issues in the field of both professional as well as personal issues we regularly carry out coaching at all levels.
The NOS is the largest news organization in the Netherlands. They offer independent and reliable reporting of news, sports and events, 24 hours per day, 7 days a week via various media channels.
Once every five years, the NOS offers their employees the opportunity to evaluate their career with the help of career orientation. Employees are actively supported and encouraged to think about whether their position in the organization still matches their ambitions, motivations and qualities. This is all documented in their CAO (collective labor agreement).
Time To Grow Global coordinates the “career compass” for the NOS. This is a career reorientation course specially developed for the NOS in which the participant is supported in carefully looking at their ambitions, motivations, personality, skills, strengths and development points. This compass is used as a basis from which an individual can seek further fulfillment in their career or can continue in their current position with renewed energy.
What is unique about the Career Compass is that each course is adapted to the needs of the participant. In addition to ambitions and interests, we also take a good look at skills and qualities. After all, these factors are equally important to the direction someone’s career can take. During the career compass we go beyond conversations and utilize self-reflecting questionnaires. Participants are also invited to show how they behave in different practical working situations by means of role-playing and other assessment method techniques.